What Future Job Skills will be needed to survive in a Machine automated world?

Artificial Intelligence and Machine Learning are the buzzwords of the moment. We hear about self-driving cars and a world of automation where chatbots run call centres and respond to customer queries. Much of this technology is new to the marketplace, but predictions are that these are only the start of things to come. So where does that leave people just entering the job market? What future career prospects will our children have, and how can we prepare them to have the future job skills needed to survive in a machine dominated future?

The difference between Humans and Machines

There are many things that machines can do much better than humans, like search vast volumes of data and make mathematical calculations. But their abilities are governed by one major factor – rules. Machines work on programming and predictive learning based on historical data. If new factors come into to the mix, they are ill equipped to manage them.

Humans on the other hand are highly adaptable and can apply knowledge creatively to find solutions to new problems. This type of problem solving ability is what will be the key to humans continuing to add value in the workplace. As much as we’d like to think modern lifestyles are easy to control, plan for and schedule, there remains a high level of unpredictability to life. In addition there are many work sectors in which it will be hard to replace humans with machines. These are the things to be taken into consideration when teaching our children future job skills.

Future Job Skills lie in Human Value:
There are several types of jobs that require strong interpersonal skills and this is not something that machines can’t easily mimic. Think of social professions such as psychology or emergency services, for example.

In the event of an accident, natural disaster or fire, no one can fully understand the situation until they arrive on scene. Additionally as the situation unfolds, circumstances can change. Patients may respond well to treatment or not, what was a stable and safe environment on arrival can quickly become unsafe. Only humans can effectively manage such circumstances because they have the knowledge and instinct to be able to make decisions and adapt according to the circumstances. This highlights an important future job skill: The ability to think on your feet and adapt knowledge and decision making to changing circumstances.

A second important future job skill is visualisation and planning – the ability to create perspective, design, create and coordinate ideas so that they become reality. Architects, engineers, even graphic designers and advertising agencies require human creativity and this is a skill worth developing. Machines may be able to take over many tasks, but it is still human thinking that envisioned them doing that in the first place. Creativity, design, and engineering are important future job skills that humans do best.

Nature and nurture – there is a limit to how much we (or machines) can control the natural world and because of that there will always be opportunities for humans to step in and make a Future job skillsdifference. The environment remains constantly in flux. One only has to view the ever changing weather patterns to see that. As much as we’d like to use equipment to predict what will happen, in the end, nature remains unpredictably in control.

Careers involved in the environmental sector will rely on human expertise from conservation, through to legal management and control as well as the field of medicine. Despite advances, new bugs and diseases consistently appear and old viruses re-emerge, stronger than ever. The human body responds individually to treatments with emotional and mental influences proving to be just as important as physiological factors. As a result, humans will remain valuable in the field of natural sciences. Related future job skills may include scientific knowledge and study, social skills, legal skills as well as management and understanding all varieties of interlinked ecosystems.

Business and economics is another field that remains largely unpredictable. While markets may be manipulated and influenced, consumers react of their own accord, and because they are human the outcomes can never truly be certain. Take last year’s Brexit vote for example. Nobody thought the result would be “no”, and economic predictions based on that result were ominous. Yet many of those fears have proven to be unfounded. While certain sectors took a knock, others have shown to be resilient, growing exponentially despite conservative economic movements. Business thinking, particularly in the entrepreneurial realm will remain important future job skills, as well as that of managers, analysts and economists.

In the future there will be many opportunities to work with machines to achieve better outcomes, and there will also be careers and areas of expertise that will remain firmly in human hands. Rather than fear machines and the impact they may have, the most important future job skills may involve using instinctive human potential to think creatively and seek out opportunities even where there appear to only be challenges.

Resource On Demand is Europe’s first specialist Salesforce Recruitment Company. We assist the world’s leading organisations to grow their technology teams. Supporting companies to fill roles that span across digital marketing, marketing automation, Human Capital Management, CRM system management and, Salesforce developer, Salesforce consultant and Salesforce admin jobs.

The team at Resource On Demand have access to an extensive database of key talent, registering over 8000 professionals each year. To find out how we can support you call us on +44 20 8123 7769 or rod@resourceondemand.com.

Should you be carrying out employee referencing?

Since 2007, we have worked with many cloud technology start ups and SMB’s, and are continually surprised how often employee referencing plays almost no part in the overall application process. Whilst it is true that some references provide little information about the individuals ability to do the job, references themselves can play a significant role in verifying the applicants work history, dates of employment and much more.

If you constantly find yourselves forgoing employee referencing, then STOP! Read our ‘Hiring Process: Reference Checking’ guide now, for more information. And don’t forget to set time aside now for this vital part of the hiring process.

Employee Referencing

Resource On Demand (ROD) is Europe’s first specialist Salesforce Recruitment Agency. They were founded in 2007 and are highly respected across the entire Salesforce ecosystem. Their specialist areas of recruitment include; Salesforce (SFDC); digital marketing and marketing automation technologies, which include Eloqua, Marketo, ExactTarget and Pardot; Human Capital Management (HCM) technologies such as Workday and SAP HCM and SuccessFactors. For more information contact ROD on rod@resourceondemand.com or on 020 8123 7769.

Looking to become a Salesforce Project Manager or Consultant?

Salesforce ConsultantDid you know that out of all Salesforce jobs that Resource On Demand assisted with over the last 6 months, over 28% of them were for Salesforce Project Managers or Consultants?

Did you also know that a typical non-certified Salesforce Consultant, will earn an average of £58.4k per annum?

Now compare this to a certified Salesforce Consultant, who will earn on average £70k.  That’s an extra 20% more for being certified.

If you are considering becoming a Salesforce Project Manager or Consultant, but are wondering where to begin or what the role will entail then take a look at our helpful PDFs;  Pathway to becoming a successful Project Manager and Pathways to becoming a successful Consultant, to find out more about what certifications you can take and what responsibilities and skills you should be developing.

Already working as a Salesforce Project Manager or Consultant, but are looking for a fresh challenge?  Check out our latest Salesforce jobs now.

What company type is best for you…? (part 3)

Over the last few of blogs we have been looking at various types of companies that you can work for. This week we look at what a consulting company is and what you can expect if you work for one.

A consulting company is a business that offers specialised expertise to its clients, by building end-to-end solutions to meet the needs and functions of the business. Not only will you be working and delivering to multiple projects, but you will also be expected to source your own clients.

To succeed as a consultant, you will need to be a self-starter and comfortable working on your own.

Other skills that are good for working in a consultancy are being able to manage project delivery teams, excellent problem solving and key decision making skills, and highly customer facing with a certain level of diplomacy. After all you may have to tell your client, things they don’t want to hear.

See below, for some of the most common pros and cons to working in a consulting company:

Consulting company

So in conclusion, what is the difference between working at a consultancy and working at an end user?

Within a consultancy you will be responsible for building the system and ensuring a smooth transition from the current systems, to the newly developed one. Whereas in an End User you will be building on the newly installed system to ensure it meets with your companies business needs and objectives, and promoting user adoption across the whole organisation.

To find opportunities with some of the leading consulting companies, contact our team now on rod@resourceondemand.com



What company type is best for you…? (part 2)

In our last blog we looked at the benefits of working at an End-User. This time, we take a look at Independent Software Vendors (ISVs).

An ISV is a company that develops software, to sell to end-users. Working at an ISV can provide you with the opportunity of working at the real cutting edge of new technology, and developing exciting new applications.

This is a fantastic opportunity for creative, technical individuals to flex their muscles on creating applications from scratch, in direct response to business needs.

Below we have listed the most obvious pros and cons to working at an ISV.


Working at an ISV can be extremely rewarding, but is undoubtedly not for the faint-hearted. The applications that you create will shape an organisation and are often mission critical to the success of the business. As a result the work can be extremely demanding and you will be expected to meet high expectations.

Want to work for an ISV contact us now on:rod@resourceondemand.com

Next time, consulting companies.

What company type is best for you…?

There are many different types of companies – consultancies, end users, ISV’s and non-profits, but which one is best for you?

Over the next few blogs we will be looking at the differences between company types; along with the pros and the con, to find which one is best for you.

So what is an end user?

An End User is the individual or company who uses a product, after it has been fully developed. For example, you may purchase an apps from the AppExchange, but the ability to manipulate a product once it has been installed can be limited.

So what are the pros and cons of working at an End User?

Well that very much depends on what part of the company you work in. If you work within development at an end-user, then the advantages could consist of the following:

  • May help reduce the hidden build-up
  • Faster design / implementation cycle
  • Easier for users to use and understand
  • Reduces communication problems between users
  • Encourages innovation and creative solutions

Like everything in life though the good comes with the bad, and you might very well see the following disadvantages:

  • Duplication or effort and waste of resources
  • More expensive to produce
  • Loss of control over data
  • Loss of control of quality in both programs and data
  • Generally produces constricted inflexible systems with short lives

Working for an End User as a whole though, has both its advantages and disadvantages (as stated below):

End User

 Looking for work at an end-user, contact the rod team now on:rod@resourceondemand.com

Next time, working at an ISV.

Easy interviewing in three steps!

Salesforce RecruitmentEvery now and then we like to pass on on a few words of wisdom. This month we wanted to take a look at how you can prepare for your interviews.

Preparation is the absolute key for interview success, along with expect to be asked the unexpected. In our long and illustrious careers as recruiters, we have heard all sorts of interview questions, such as the ‘famous dinner party’ and ‘if you were an animal’ questions, that always amuses the interviewer and often throws interviewees off their stride. Whilst, you cannot anticipate questions like this, you can anticipate what job related questions you may be asked. And, this is where a job description will come in handy.

1. A job description is a vital tool when it comes to anticipating what skills or work related questions you can expect and prepare for. For example, if the job description requires you to have strong problem solving skills and a background in Java development, it is fairly likely that you will be asked to give examples of when you have overcome complex problems, or how you may have solved a problem through the use of Java. Expect to be asked to walk the interviewer through examples of problems, highlighting where you worked as part of a team and as an individual, the action taken, along with the outcome. For senior level positions, you may want to consider questions, such as how you led change, and got the team working to a common goal.

TIP: Remember to ensure that you have a few case study examples to talk about.

TIP: Look at each skill and qualification required and turn it into a question.

2. Online networks are a fantastic way to research the interviewer and the company. They can give you a sense of the culture and types of people working at an organisation. Begin by reviewing the company’s recent activity and up and coming events. Look at press releases and recent blogs, to see what projects they have worked on, and consider if they have similar projects again, where you could fit into it. Look for ‘bio’s’ on the leading executives and interviewer, to give you an insight into the company message and mission statements.

Go one step further by looking at other people who work in the organisation. What background do they have? What skills do they list? Where were they educated? And consider, if they are different or similar to your own profile and what you could contribute within the team.

TIP: You can also get a sense of the person who will be interviewing you, by looking for common interests / work projects that will help build rapport with your interviewer.

3. Finally, consider putting together an action plan of the things you would like to accomplish in the first three to six months of your new job. Chunk it back to manageable bite-sized projects. Be realistic, but not too conservative. Preparing an action plan is a great way for you to envisage how you will fit into the role, and when asked during an interview “what will you bring to the company?”, will demonstrate that you have given serious thought to the role.

TIP: If you are applying for a leadership position, then consider using a PowerPoint Presentation, but keep it short and to the point.

TIP: Never leave anything to the last minute, always ensure you have done your research ahead of time. Take notes of the most important things that you have learned during you research to the interview, to act as a prompt.

Once you have all of your preparation material in place, keep reading it ahead of the big day. Knowing your example case studies off by heart, along with the interviewers name (particularly if slightly unusual)…with give you one less thing to worry about on the day.











Don’t let career setbacks knock you off course

Career setbacks, whatever the cause, can often have a long term detrimental effect onLoss us. Studies show that individuals suffering from a sudden career setback, often go through the same stages of grief that is also associated with loss. As first we experience a period of shock, anger and self doubt, before moving onto depression.

Understanding why you experienced the setback is the first step in the right direction for recovery. But this requires a level of honesty that high achievers can struggle with. Whilst they are quick to claim the successes in their career, they are also very quick to blame external influences when things go awry. Being introspective, often leads to a new awareness of oneself, which inturn leads to new possibilities and new opportunities. Being able to recognise your own failings and limitations will ultimately lead to a better role match down the line.

The studies also show that the worst sufferers are those individuals who are unaware of the reasons for the setback, such as those that have gone through a company restructuring / acquisition and as a consequence the reasons for dismissal is unclear. This can often lead to shock and anger towards the company or manager, before the individual goes on to suffer from severe and long term depression with no clear way of getting themselves back on track. But by learning to accept a situation for what it is, will mean that you will recover and move on much more quickly.

Letting go of what you cannot control is difficult for most of us, but it is this key step that enables some people to move forward with their life, whilst others are left floundering. Being angry and upset only uses up energy on actions that are futile, but by accepting the situation for what it is, it enables us to refocus energy on something that is ultimately going to be more productive and more rewarding.

Those people who bounce back from career setbacks quickly, often end up much more resilient and fulfilled in the long term, as they would have explored their abilities (see below) in more detail and looked at what they could have done differently, enabling them to adjusted their career objectives accordingly.

Steps to identifying your abilities and capabilities:

  1. Know what your main skills are
  2. Understand the difference between these skills
  3. Make a list of your skills in order of strength
  4. Identify what motivates you
  5. Identify what are your dependable strengths
  6. Identify the skills your employer will want, for the role you want
  7. Work at turning your weak skills into strong skills


Valuable Resources

Whilst good old uncle ‘Google’ is great for finding out useful information, sometimes there is just too much of it, that you can spend hours trying to find information that is relevant.

That is why here at ROD, we make it easier by keeping useful tips, hints and learning resources all in one place. So why not check our our resources tab, and let the learning commence?

Things you might find (click the image to find out more):

Careers Guidance
Pathways Careers Guidance


Salesforce.com Technical Architect Study Guide - Winter '14
Salesforce.com Study Guides – Winter ’14


Salesforce.com Demo Videos
Salesforce.com Demo Videos


Pathways to becoming a salesforce.com Developer

Are you interested in becoming a salesforce.com developer? Not sure what to do or where to go next?  Here’s the ROD guide to becoming a salesforce.com developer. If you have any questions just phone us on 020 8123 7769 or email us: rod@resourceondemand.com

What is a salesforce.com developer?

Developers are those within an organisation who can develop cloud applications, mainly through force.com.

What does a salesforce.com developer do?

Salesforce.com say:

First, take Building Applications with Force.com. You’ll learn how to design and build  applications with clicks, not code. This course is a must for understanding the basics and knowing how to choose the right development tools for every project. Then, follow up with the online course Analytics as a Service at your convenience, to learn all about reporting.

Next, take Force.com Code & Force.com Page Controllers. You’ll learn how to use our programming languages to expand your SaaS applications and create new ones. Follow up with the online course Managing Development with Force.com to learn about tools and best practices for application management in the cloud.

So what’s the difference between a Certified Developer and a Certified Advanced developer?

To become a Certified Developer you’ll need to take two courses:

1. Building Apps with Force.com

2. Analytics as a Service

To become a Certified Advanced Developer you’ll need to take two further courses:

1. Force.com code & force.com page controllers

2. Managing Development with force.com

How do I undertake this training?

We recommend the ‘Premier Success Plans’, these are designed around three key principles: Customer Success, Support, and Training. Highlights of these plans include providing best practice resource, release readiness programs, 24/7 phone and online support, unlimited access to the online Premier training catalogue and customisable training templates.

For more information on salesforce.com courses click here.

This seems expensive, do I really need to take these exams?

They do seem expensive to look at, but you have to view these courses as an investment in your career. Salesforce.com developers are in real demand, and the salaries offered are reflected in this.

To get a role with a reputable company you will need certification from salesforce.com and the cost of exams will soon be covered.

I’m ready. How do I get a job as a salesforce.com developer?

Resource on Demand are the original and best salesforce.com recruitment company in the UK, as such we have roles available in a number of leading companies, who either use or implement salesforce.com, in the UK and beyond. We’ll talk you through the steps needed (training; certification) and then help you to find a role ideal for you. We never fill a role just to tick a box, so you can be assured that we’ll find a role that suits you.

We need a salesforce.com developer, can you help?

We have a number of certified salesforce.com developers who are actively looking for a role in the cloud, as well as developers, architects, consultants and administrators. We would be happy to talk to you about your needs and then introduce you to some  candidates, who we feel would help to drive your company forward and suit you and your company.

Just phone us on 020 8123 7769 or email us: rod@resourceondemand.com and one of our team will be happy to help.

Salesforce, salesforce.com and force.com are trademarks of salesforce.com, Inc